Customer Ratings & Reviews

Worth every penny! The added protection and oeace of mind is worth it!

5 year protection on my product. I have not used and hopefully won’t have to. However, if I do - BEST BUY has me covered

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Only used the warranty once on a fit bit. They said it can't be fixed and just gave us the credit to purchase a new one on the spot. Great service.

I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.

Geek Squad set up our tv quickly and professionally.

excellent delivery, great service. appreciate the help.

Glad I bought it, haven’t used it. Hope I don’t need it.

I cant encourage you enough to get this with every electronic purchase, definitely cushion for the hard times when they come around because nothing last forever.

Everything works and is functionable and is described as per description. Best Buy with the win.

I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

Good knowledge of task. I appreciate the efforts in completing the job. I will use the Sqyad, again if I need to. The coordination of time of arrival, time performing the task and clean up were impressive.

I always try to buy the protection for the items I buy because you never know if you going to need them to repair the items ONCE AGAIN THANK YOU BEST BUY

So far I haven't had to use it, but just having it takes quite a bit of load of my mind, if anything would to happen to my TV.

great service, at a good price, defiantly would recommend.

I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

If your serious about your investment then you will jump on to this opportunity. Peace of mind AND the perks of having great support over the years.

must have protection. if you invest in an electronic you need to be protected.

Thank you very much Best Buy it’s very good LG TV I get from you Thanks.

It’s perfect! Finally a great picture on a tv! We are very happy with it