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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 30,833 reviews
  • Rated 5 out of 5 stars

    Loed the Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have had an issue and have been in touch with the GEEK SQUAD they handle the issue as soon as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on them whenever l get into technical difficulty. Everyone is professional and attentive. Great for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Spuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection I have only had to use this twice. No problems with getting what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter's tv! We haven't had any damages or need to use the protection but always nice to have especially with children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because I’ve had issues with other items in the past that I regretted not getting it. Used it once and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we have a protection still after the return date. I have had problems with TVs before after a year and unable to do anything about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase this membership, I was a bit skeptical. My printer needed service. Geek squad showed up and was able to service my printer quick and I was able to continue my day productively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always so happy to be able to go into see the geek squad or call them on the telephone for help. They have successfully resolved many issues over the years. Glad to have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service to protect your tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy's plans to have everything protected and at low cost, without comparison! Awesome service to protect your tech! They cover everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    BEst of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was just as described no problems will definitely ourchase another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always available and are fairly knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have not had to use the protection, but have heard good things about it. According to everyone I have asked, best buy has held up their end of the bargain, take or give a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, and is always avaialable even by chat to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents are the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for computer people out there. So professional and patient. I will always use it and highly recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not getting coverage gives me anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go without it for my TV. Worth it for such a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have in every home that is upgrading their technology. This plan is working for me and my family to resolve all our technological mishap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty for my 50” LG TV and registered it on line. I doubt I will have to use it but it is a good feeling to know it is there.

    I would recommend this to a friend