Customer Ratings & Reviews

Good to have! Great gift for my daughter! Great gift for my daughter!

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

OK , got the 5 year service plan for TV, not sure if it is worth it for a TV like other products, was told if any problems I could swap out Tv and even upgrade, Tv had an issue took it in and then told no, they have to try to repair it first so had to take the Tv back and then call and set up service, takes about a week, they made a repair did not fix it, had to wait another week to try again, still not fixed so waiting on another week, what got me was the reasons they gave for the problem with the Tv,just didn't pan out, like after not quite two years of reception, it must be my antenna, while my other Tv's still got reception, then this Tv's tuner must not be as good as the cheaper models of the same brand that were getting reception but it was like anything but the Tv, I felt like they aren't going to let me get another Tv if there is any other possible reason besides the Tv, so now it is on me to figure out otherwise !" I" finally figured out or narrowed it down that it wasn't the tuner or my antenna because I got my signal back and narrowed it down to a USB problem that it seems no one can understand, so happy I got it to work again but my Tv still doesn't function as it should, could be a firmware problem but bottom line, I paid for all the functions and EXTRA for a SERVICE that wasn't worth the frustration and time that I have had to deal with, that $80-$90 could have been spent on a new TV and the time spent watching it, sorry !

It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

You absolutely cannot beat a Best Buy protection plan for televisions! Especially for OLED TV's due to burn-in being covered unlike most protection plans elsewhere. I have personal experiences in which I have had 2 different LG OLED TV's that have been replaced, like for like (with one being upgraded from CX to G3!) due to accumulated dead pixels clusters. Techs came out, diagnosed and TV replaced (even wall mounted again for no charge!) in less than 2 weeks with me of course purchasing new protection plans for both! Best protection plan in the business!

Always good to work with even though I've only had to have used the service once.

im really glad i buy the extended warranty as you never know what will happen in the future and if your like me you dont have alot of money to throw around at times. so its good to pay a little more now then alot later when you may have to pay a whole lot or be out whatever it is at the time. personally think its worth it as the one year warranties are usually very limited and if u dont find ur item under their exact perimeters then you cannot make a claim.

But where is my code to use for my free 2 month apple tv subscription?!

Convenient, better to have it and not need it than need it and not have it.

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

I love this, I use it as a monitor for my pc and it’s so nice and bright

Five year protection is really good for what it is Best Buy have some great protection deals

Gotta have that peace of mind when it comes to any purchase you make.

We havent had to use it yet but its nice knowing we have protection on our investment.

purchased it but have yet to use it. The TV we have still works

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

I had a 5 year Geek Squad warranty on my Samsung tv which was a good thing since it quit after 4 years. Best Buy sent a Geek out to my house to check it out and he determined that It was best to replace it. So they gave me a number to call and it was fairly easy for them to exchange it. Just be aware that what they replace it with might not be as good as your tv. They gave me a model that was horrible so I had to go to the store and check them out to see which one I liked. The sales guy helped us and we chose a different brand and went home and called the number and they replaced it over the phone and now will deliver it and exchange the other one. So definitely get the warranty. It's so worth it.

Bought extra protection for a Samsung OLED TV and hope I don't need to use it