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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 25,436 reviews
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have to wait until i have some body to help me bring the tv upstairs. i do get great service from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must have! If you buy any electronics from best buy make sure you add the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad. They always answered my question when I needed one to be answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free and easy. Best Buy and Costco the only in store extended warranties I'll ever purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any warranty with Best Buy is worth it for me! I need that security even if it’s just for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use this yet but it is worth getting on the more expensive items for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my issue ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through with excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good agent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me whenever I needed help with my devices, they easily understandable and quick with their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet, but I have had this before on my other tv, and they were awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yer warranty is worth it for any device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and quick to diagnose any problem I may have had , great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage has saved me from spending hundreds on new equipment. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have the geek squad install my 75” tv plus sound bar. The did a neat good looking job and did the programming for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new tvs are super thin, and seems like they could break at any moment. Good to have peace of mind in case replacement is needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again and again I am at the age where I know things will break and a warranty is a must at this point so I always make sure I buy it. It’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Office TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is fantastic to work with. They are smart and get things done the right way.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra protection because you never know when things can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad on all my products and couldn't imagine not having the protection for devices now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and tech agents. Great customer service and easy to understand directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty gives me peace of mind, and Geek Squad is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection always recommend having protection

    I would recommend this to a friend