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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 30,845 reviews
  • Rated 5 out of 5 stars

    Great to have if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you need it. I haven’t had to use it, but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from are last 75in sony love watching movies on this friends are like WOW thats a big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’ve always been helpful....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks have always been helpful. I’ve only had one instance that the initial person was useless, besides that, they are worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. 5yr protection means almost 5 yr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out 2 days before my 5yrs were expired, told me they could not fix because it expires soon and they cant scheduled an appointment with in 24 hours. In my pictures you can see when i purchased it and the date of my review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad on my TV won’t go out and if it does it will be fixed right away I’m very thankful to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can come back within a timeframe after purchasing your product to purchase a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always added the Geek squad protection plan and it gives me a piece off mind as well secures my spending on purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. A MUST buy for all users. Great value and lots of coverage & support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan give you a good feeling in case of unexpected issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made this team has always been there when I needed them to help me get back up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great when it comes to Geek Squad Service they go above and beyond to get everything taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plans-They don’t make things well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a protection plan? Happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good for protection, always recommended one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection bc the future is unpredictable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very worthwhile. A must have and i had an issue and it was replaced thank to this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never hurts to have the extra protection on a major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to worry for 5 years that something could go wrong. Always get the extended warranty on our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Have always had a great experience so nice to know my product is protected

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful But just They came to only take a picture of the number when I could have done that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service that is helpful and timely. Good add on

    I would recommend this to a friend