Customer Ratings & Reviews

I had a great experience with the protection plan. I will always recommend friends and family to get.

I recently purchased a tv and wanted that extra piece of mind. My kids are using it with their playstation so its really being used. The protection is a plus.

Amazing peace of mind with this warranty plan for such a large purchase, awesome that it was included for free.

Quick results and we made a great purchase. Great no interest for the time needed to pay it off.

I have never had any issue with a Samsung TV, but with high tech electronics it’s better to be safe than sorry.

the geek squad worked with me several times trying to get my Samsung notebook to work properly, they finally succeeded

I always make sure to get geek squad protection with every item that has the option. Honestly the protection is the only reason I always buy from Best Buy.

Great insurance against the unknown and has been there when i needed it

I haven't had to use it yet personally, but I've heard good things from other people. Hopefully, I won't have to use it, but if I do, I feel confident they'll take care of the issue.

The geek squad will fix it or replace it or give me store credit if something goes wrong. This is important to me.

I think this protection is a good service to have on your electronics. You never know when something will break.

Excellent in case it brakes or you don't like the item you can return the item with ease or you need your money back

I like knowing that if anything goes wrong. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

The Geek Squad is great, they have helped so much. I felt they'll laugh at me but they were fantastic,I'll keep them.

The agent explained what the warranty was for and made it easy to understand

I buy protection on all products I purchase from Best Buy as they will either fix or replace anything that is protected if something goes wrong or it is faulty

Good TV can’t complain about anything clear picture and sound

Agents were very kind and patient with me as i made my decision. I am very pleased with services.

Pretty much covers the possible lifetime for this tv. Better to spend $50 than another $300 if it goes out.

On more expensive electronics I always purchase the geek squad protection. Hope I don't need it...but like any insurance, offers peace of mind