Customer Ratings & Reviews

Reasonable annual cost for a 5 year plan to protect your asset

The agents mounted our large screen and showed us how to use everything. So glad I purchased this plan.

I purchased this protection because I figured it would help me when something happen to the item I purchased. I have not had to use it but I hope it works if I needed to use it.

I like the fact that there is 24 hr tech service. You can call and tech will walk you through trouble shooting protocols. Then if not resolved they will schedule an appointment.

The geek squad has always been able to hep me so I definitely recommend it

I have a great experience with geek squad! They replaced my last tv with my new one and they have been nothing but helpful!

Totally worth it. If they can't fix it - you get your entire $ back in a gift card. Worth worth worth & safe feeling.

It works great in the kitchen area. Picture quality is also great

Best coverage for electronics. Never have to worry if something goes wrong. It either gets repaired or replaced.

It was all good my item was on time and it was picked good thanks

Easy to use and connect to other consoles. The tv different apps such as Netflix, Hulu, and Disney Plus.

I always get geek squad protection. They are very responsive.

The delivery was quick and on time. Thanks SJones.

Glad that I could get a 5 year warranty but keep in mind it’s really 4years because warranty starts with manufacture warranty

This is the warranty offered to fix television very affordable

Geek squad service is amazing. They are very helpful and always gauranteed to make sure things are fixed

They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.

Our old TV broke just before our extended warranty expired and we received a new TV at no further cost. I highly recommend buying the Geek Squad warranty.

It is good to know the tv is covered for 5 years at a very cheap price. Geek Squad warrantee is a lot better than having to mail in tv for repair..

Cool idea! Good bang for your buck! Hopefully I’ll never have to use it.