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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30798 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 30,797 reviews
  • Rated 5 out of 5 stars

    Geek Squad are dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answers all the questions you ask them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support is always professional and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? The price was right and if anything should go wrong with my new Samsung tv, it's covered. So, for just a few dollars more, I have peace of mind and can sit back and enjoy it all. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so fast with getting things done!!! Set it all up and answered my questions in less than 30 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and had good communication skills and knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and always very helpful. They went above and beyond to help me replace my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when making an expensive purchase. You never know when you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have the geek squad install my 75” tv plus sound bar. The did a neat good looking job and did the programming for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new tvs are super thin, and seems like they could break at any moment. Good to have peace of mind in case replacement is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Essence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Will recommend. Used many of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great customer service and know how to troubleshoot with virtually everything. Best buy is my electronic go to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always been a great help with questions I’ve had and I’ve also had a phone repair with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty around. No one can beat it. Wish I could afford it on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The protection always pays for itself since things aren't made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to get production plans it helps make life better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's protection, so it's got to be good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it yet, but like anything else... if i didn't have it, i would need it! Better to be prepared... especially when dealing with electronics!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a big priced item, get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is a definate must have for anything. especially the way things are so cheaply made these days. You cant go wrong with the Geek Squad!

    I would recommend this to a friend