Customer Ratings & Reviews

HAVEN'T USED YET BUT FROM WHAT I'VE READ, YOU CAN'T GO WRONG WITH PURCHASING...

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So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Purchased this for most of my electronics devices and used it a couple of times

Gotta add this to the device. It adds peace of mind to what ever come your way

I don't remember why I bought this coverage but I am satisfied.

THE BEST BUY need I say more. Make sure you get this service before you leave.

This is invaluable to me. Peace of mind is worth a lot!

Have not had to use yet but will definitely use if I ever need to

I Always purchase the extra protection for added peace of mind.

Protection from the geek squad is always a good way to give you pice of mind.

I would highly recommend getting insurance on anything Best Buy offers .

Geek squad is the way to go. Always make sure you spend that extra money.

Agents did a great job setting up the TV and other services

We bought a new Sony XBR and definitely needed this for the peace of mind,

The service warranty that i have purchased, is a great deal and offers to replace and assist in repairing of damaged merchandise.

ITS WORTH GETTING IF YOU ARE GOING TO GET SOMETHING NEW SO IT WILL BE PROTECTED

Geek squad is always there to help! Anytime I have had any problems with my items, I take it to the store and they fix it for me :)

Geoffrey Scott and Andy were great. They were very helpful and have very nice personality.

this is something that is needed. I never buy these things with out them