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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 30,787 reviews
  • Rated 5 out of 5 stars

    Excellent crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. I used them a few years ago and they were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought my new tv and took the other one,super easy and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when making a big expensive purchase. It just sucks that the 2 years kicks in right away and not after manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I bought this because we all know technology can fail and so it’s great to know I have this protection with my for 5 years just in case anything happens to my tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to add Geek Squad Protection. You never know when you might need them. And they are very effective and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loed the Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have had an issue and have been in touch with the GEEK SQUAD they handle the issue as soon as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian and Anthony are awesome! Saw them twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected tv very quick and was pleased with the professionalism. I would recommend geek squad to future customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance for my products gives me a secure feeling that am cover for the two years for Any accident that could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for purchasing a demo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv brand, from gaming, to movie night !, Geek squad HELPS!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome coverage but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I’d ever use this protection but it can’t in handy at the last minute and Best Buy made it easy to schedule an appt and get me a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra protection for my items, essy way to access technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV. Picture quality is amazing, Sony always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase my TV drops and breaks from mother nature or screaming at my cat. I'll pay for the extra because who knows what the future will hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad protection for any purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use this service, but if I do I know I'll be happy from what I've read.

    I would recommend this to a friend