Customer Ratings & Reviews

Great warranty for a great value, is a relief to have it because you don’t have to worry about anything with them

I always buy extended warranty to all of my expensive technology. this will definitely cover for the next five years!

Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

SORRY WE HAVE NOT HAD TO USE THE GEEK SQUAD WARRANTY. we SWT UP EVERYTHING OUTSELVES BUT BOUGHT THE WARRANTY JUST IN CASE.

It is a good one I definetly recommend it if it is not too expensive.

Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

Purchased the 5yr warranty for my 82 inch samsung 4k tv. I wish it was more on the cheaper side but I needed the piece of mind for such an expensive tv

My last tv held on foe about 5 years I wish I had this protection with that one. Just got the protection because you never know what will happen

I purchase the geek squad warranty for 90 percent of the stuff i buy and it has never been a bad experience.

Its really great and i would strongly recommend this to my friend

Required to have. Protecting your device saves you alot of money the price is great and its for couple years .

Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

Great service. Tv went down randomly after 3 years and they replaced it free

Haven't had to use the geek squad for anything yet but its good to know that they are there if I need them .

Total tech comes in handy when you need extra help to figure out how to work a device, or it needs repair. Also great for installations on many products for your home and office.

Highly recommend purchasing a protection plan for anything. I have dealt with the geek squad many times. Could not ask for better customer service.

Purchased geek squad protection for smart tv I bought for my daughters dorm room. Good price for 5 year warranty.

I never purchased my electronic device's from any other company than best buy because they have the best protection

I never purchased my electronic device's from any other company than best buy because they have the best protection

Great protection to have as I have used it on another tv & the protection replaced the tv so of course for the low price I bought one for my new tv