Customer Ratings & Reviews

Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

I always splurge for the 5 year Best Buy Extended Warranty because I sleep better at night knowing that if I have any issue with any of my TV's that are 43 inches and up, which are all of them, that Geek Squad will come out to look at them and take care of any issue other that physical damage caused by neglect etc. Most people are unaware that a one year manufacture warranty means that after the 15,30 or 45th day that one is allowed to return an item for a refund or exchange means that you will be left to deal only with the TV manufacture. I equate that to being on a raft in the middle of the ocean.

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

The technicians are the best. they are very courteous, informative, and professional.

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

While we haven't taken advantage of this yet, we decided to get it for our new Roku 43" 4K television because it was affordable and two years, which is a good amount of time, and often within the timeframe that if something is going to go on the fritz, it will. Well worth taking the worry out of the purchase!

best in store warranty! if you have an issue during its time, you get store credit

So far not much to say. But It worked very well in the past, so I decided to buy it again.

It’s a great protection plan, customer friendly and

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

Warrinty extended for fuve years with a very good price.

They always give great customer service. Always greet you with a smile n work hard on getting thing fixed

Four years into the plan our 65" TV was having issues. The part was going to cost more than replacing the tv so we were given the option of a replacement or store credit for the amount we paid four years ago. We also had the option of buying a new protection plan for the new tv. Geek Squad phone support was very easy to work with getting this set up. We'd definitely recommend this!

Got just in case, got it for a mid range priced TV.. Have had issues in past with Geek Squad protection plans (had to go to Corp to get it covered as store refused to honor it).. But in the end got the other product replaced. Was told that this would not be an issue this time but only time will tell. Worth it if you have the time to call Corp to make sure you are able to use it should the store refuse..

Our first TV has multiple programs; Best Buy told us we could return it and come in and choose a new TV. TV problems was NOT Best Buy fault. Just one of those Lemons you can get from time to time. They sent Jonathan to our Home from the Geek Squad. We were very satisfied with his Service. Very thorough in explaining operation of our new TV. Feeling confident with the operating of our TV was his Top Priority. (They also take back the other TV that had problems). Best Buy is the place to buy any Electronics because of their Sales People and the Geek Squad, they are all very well trained.

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

,,,,That's what they say right ? Well, After spending $3,300 on a brand new Television , I didn't want to spend another $600 on top of that for Insurance. But then I thought about it,,,,,,,,,,,What if this Television had electrical issues,,,,,,,,say,,,,,,1 year and 2 months from now ??? What would I do then ? I mean it would be outta warranty then. All I know is that for spending THAT KIND OF MONEY , I want to make sure that I'm covered way past the manufacturers warranty,,,,,,So I bought the 5 year plan,,,,,,,,,,,,,Also came with a piece of mind for the next 5 years. Don't you end up regretting NOT getting it.

I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!