Customer Ratings & Reviews

I always get the 5 year warranty on my TVs because they inevitability end up dying on me or getting stuck pixels and best buy has always been great about fixing the tv if they can, or usually they just refund the price I paid and that usually is more than enough to get a new TV woth better resolution and get another warranty. Newer TVs may have a great picture but the build quality is nothing compared old CRT TVs so it is worth it to get the warranty on products like this or any electronics because they always seem to fail within 5 years.

I had an issue with a defective product and after a lengthy discussion with customer support to prove that is was a product defect and nothing I did, my new product was delivered and installed 2 days later with the defective one hauled away. Had the customer service end of things been smoother, my rating would be higher, but overall i was glad I bought the protection and was very happy with how everything was handled once my claim was approved.

Best way to keep your items safe and can get another or fix with this plan

This TV was exactly what I was looking for and for an amazing price. The picture and sound quality are both amazing and I am a fan of the Home Screen interface. The Samsung channels built in are great it seems they combine the channels from various free streaming TV platforms. This was a great buy and highly recommend.

I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

My purchase was an AMAZING one i really have had great help from anyone ive spoken with. I would tell anyone that needs to get a gtrat purchase to go to best buy the customer service is AWESOME and the service is great. Thank you all for your help

Good in-store service. Product was unopened and no box damage.

Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

This product is durable and worth the money. Great product

The LG tv is excellent love the beautiful picture . And the Geek Squad they are amazing always answering my questions and always willing to help.

Peace of mind for an expensive purchase. I've seen to many videos of dogs, cats, & children breaking TV's.

Thankfully I haven’t had to use it yet, but it’s great to have the option

This was the smartest choice I made having a warranty and this is a excellent service

Good to have for any device inconvenience that may and can occur.

Awesome service! Great customer service. Wal in wait time was not too long.

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy