Customer Ratings & Reviews

Comes in handy. Peace of mind to have because you never know what happened with electronics.

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

The plan isn't as good as it used to be. But it still works. I am upset at Best Buy, they are really going down. They got where they are with great customer service, which they don't do now.

I always get the extended warranty on the higher price electrical items because the two times I have had to use it they did not give me any hassle at all. One of the items was a vacuum and because it was non fixable and no longer stocked (three years old) they gave me my full purchase price back on a gift card. Also other places make you use the manufacture warranty the first year before the extended warranty kicks in, but the geek squad protection handles all that for you.

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

I always a good idea to get this protection. Just take the product backband they replace it with no questions asked.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

Hope I never have to use it. But if needed they will come to my home to repair.

This service is amazing for the cost. You can even bring in device’s that you didn’t purchase from Best Buy to get fixed. They will even install your car stereo system and if anything happens they will reinstall your original system which is included with the service. Can’t go wrong with Geek Squad protection!!!

The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.