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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30404 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 30,404 reviews
  • Rated 5 out of 5 stars

    Protecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great cover for safety never be an extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when you need it. Arrived on time and did great work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality TV, Meh Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost without them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless but I got xtended warranty at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sprroach Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend extended warranty through Best Buy! The entire process is easy, and the techs are prompt and professional. They really took care of all my needs right through setup and walk through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 50 inch TV a few years ago back in 2018 the screen was recently damaged on the TV thanks to geek squad 5 yr protection plan I was able to have my older TV replaced with a Newer model for only 20 diollar I highly recommend everyone purchase geek squad protection plan you new know when you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind on a major TV investment and has always been super easy to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Values protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are a great value for protection against burn-in on OLED TVs. Only $160 for 5 year protection on LG C2 42. Highly recommend. I owned a CX for 3 years and had no burn in (gave that one to my sibling now), but always great to have the peace of mind. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice service trust Best Buy for couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic! I think this is a great tv! Works well and the picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY WORKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quit after a few days. They brought out a new one and set it up for us. We bought the tv to replace one that was less than 3years old that had quit. It was a different brand and we had not purchased the extended warranty. Great piece of mind and we were real pleased with the knowledge of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth three price! They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Andrew from the Geek Squad come to our home to set up out new TV and sound bar. He was wonderful!! He answered all our “senior” questions and helped us feel comfortable with using the new technology. He was knowledgeable, accommodating, listened and answered our questions, and was professional. He told us we could call him if we had any additional questions which we have done. He was very patient with us. He made us feel comfortable with our new purchase. Wonderful!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the TV and explained everything to us from turning it on to turning on Prime Video. These guys were very knowledgeable, smart, and especially patient with us and took their time to install the tv and were very neat and cleaned up after themselves including taking the box/trash with them. All I had to do was to sit down and enjoy my new TV.

    I would recommend this to a friend