Customer Ratings & Reviews

Love it all the way i really recomend u guys to all

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

I just purchase the extended warranty, this time I had to get the 5 year since the last Tv I bought it was only for two years and of course the tv broke down just after the warranty expired. So I have not had the chance to utilize this warranty, but the price is very competitive for 5 years so i got it.

Thank goodness for the warranties makes the process of buying easier knowing you're back up by BB. This warranty protected me and got me a new tv cause my unit became defective.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

I bought the 5 year Geek Squad protection for my previous Hisense TV that stopped working about 2 years later. It wasn't cost effective to fix it so they replaced it with another Hisense TV which I also bought another 5 year protection. I am so happy I had protection!

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

The person who helped me in store was awesome he was a shift leader or something in the tv department who specializes in Samsung but is very knowledgeable and has excellent customer service skills, I went with a 5 year warranty since the bad TVs go bad around 3 years, excellent overall!

Purchase protections plans selectively. When I've had an issue replacement easy.

Warranty price was very welcoming and a no brainer

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

Havent used it yet but 5 years is a great warranty

Bought the warranty with our last TV and it died. So glad we did. No questions asked, repair or replace and you get to keep on trucking. Happy to buy the same protection on our new TV!

I highly recommend getting the Protection on your electronics!!

I haven’t had to use it yet but I’m sure it was a great purchase

Great feature to have when purchasing products at Best Buy

All I can say is buy the plan even if you think it is not needed..Best Buy protection stands behind its warranty and they are super easy to work with. If not for them the tv replacement I had to do after my new Samsung tv went out I would cost a lot more than what was spent on the protection plan.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving