Customer Ratings & Reviews

Reliable warranty that covers issues no questions asked.

Just had ro drop off no setup.the delivery people was very helpful wirh service.

I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

Haven't had the need to use this service, but it's always good to have that extra safety net.

This service is a must when you buy a BIG tv. They will pick it up and bring you a new one Mine is 100” and heavy

Great product to perfect my products if there was yo happen

I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!

TV failed after 2 years (hdmi ports not working anymore). Luckily I had the geek squad warranty on it and was able to exchange it for an upgraded model. Can’t go without putting the warranty on my electronics for sure. I wish they had it for apple items as well, but I get it.

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

Hopefully I don’t have to use it but just in case I have it.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

2 year protection is a must have for all products. I have a 3 year old daughter and she spilled orange juice on my Chromebook. Absolutely something that was my fault and typically i wouldn't expect to be refunded or covered here. No questions asked they took in my device, attempted to fix and when they could not I received a full credit a little over a month after dropping it off.

Its so easy to use my whole family loves it samsung is a reliable brand.

I mounted my tv by myself thank you geek squad. Huuurray

We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

Great service to have. I hope I do not have to use it. But good to have.

When buying ANY electronics it's always good to purchase the extended accidental warranty!! Better to be safe than sorry, right?? I have spent many of Thousands of dollars through BestBuy and I've ALWAYS gotten protection plans on every product I've purchased. Lets face it, accidents happen and BestBuy has always, literally, covered ALL of my products that have had accidents and I've never had an issue with them replacing the products per the agreements! I NEVER buy something expensive (or not expensive) without an accidental plan. EVER! It's a cheap and must have option in m opinion!

This is exactly what's needed to have peace of mind for all of your purchases.