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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30411 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 30,411 reviews
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 5 year protection plan on my GX 77” oled and had issues with the tv. Geek squad tried a repair which didn’t work so they replaced the tv with a new G3 77” oled. I would recommend this plan (which I got again on this tv)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what's needed to have peace of mind for all of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed without issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent picture. I have no problems to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE of MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just pay for the warranty. You will not regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth ever penny and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes through again. This is the 2nd time that this warranty has replaced a very expensive TV with another very expensive TV. Very much worth the cost of the warranty. Sony warranty would not have covered the burn in issue on my former OLED. Geek squad replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of the needs very well. Very nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v. protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me decide on a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped quickly and efficiently! This is why I always go to best buy for all of my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always great.. Its great to have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a seamless and reliable experience! It’s nice to have knowledgeable help when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine.I have no problem with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection love it I had this protection with a previous TV and they replaced it with no problem. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Warranty Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thanks geek squad They helped me in getting my tv fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it"s great to have..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in and installed my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad with my electronics. Its paid for itself time and time again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Sony which probably I won’t be using due the Sony brand is an excellent one. But due to so many power outages where I live, I choose to play safe with my Sony. I previously gad for an LG and used once, and it’s a very good warranty.

    I would recommend this to a friend