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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 30,414 reviews
  • Rated 5 out of 5 stars

    I rather have Geeksquad protection instead of none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection just in case u never know my TV went out in a year and best buy replaced it at no cost and yes they do honor the insurance on almost everything a little bit more money but its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firetv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T. Works great connection to all my systems sounds a little low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for pennies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have 5 years of worry-free warranty for a very few bucks just makes enormous amount of sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help was great answered all my questions. Would use them again as needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans make you feel at ease...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get service plans with purchases just in case something goes wrong. I would recommend any customers purchase protection plans with any type of purchase made. Nothing in this life is guaranteed. All manufactured items built and designed could possibly have a defect or become inoperable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is customer focused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I purchased the warranty and Geek Squad is so easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store love it great prices and discound and the sale person always try to help you the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At any angle view your television day or night nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch fire tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a smaller tv , fire tv also. When we was looking for a gift for us. Found this on sale, we drove 60 miles round trip to get it. IT WAS TOTALLY WORTH THE TIME. PICTURE IS SO CRIP, CAN SEE EVERYTHING SO MUCH BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for open box. Nice 42" fire TV. Using it in our RV when traveling. Picture quality is very good and size is not to big for small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "insurance" plan is a definite must have, especially if you are not especially tech savvy. I have used it numerous times and it provides peace of mind and is reassuring to know that any problem(s) I encounter with tech issues will be handled in an efficient and thorough way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty samsung oled tv 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

    I would recommend this to a friend