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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 30,416 reviews
  • Rated 5 out of 5 stars

    Warranty... really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick to handle my replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. They are easy to talk to and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it but heard great experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad delivered fast

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would purchase again . Service plan is piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advantages of having geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a MUST for all your tech. They are able to fix or replace any tech concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically choose Geek Squad Protection over the manufacture's extended warranty since Geek Squad is easy to reach and has been very responsive for the other items I've covered this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best way to keep our equipment protected, excellent extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great little tv with a big punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tv is great for a guest room. You can download any channel app and log in or purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad vs Amazon TV warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not order this set up service. Was informed that this is a much better warranty and that you stick by it as Amazon does not stick by their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful young men from the Geeks delivered and installed the TV smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Full Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan that takes the worry out of the little things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will be calling if my tv breaks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Nike...just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.

    I would recommend this to a friend