Customer Ratings & Reviews

Definitely a must for big purchases for the peace of mind

It's cheaper than most 5-year warranties on the market. I hope I never have to use it so I can't tell you how efficient and good the company will be. But I had a problem with Best buy once before and they fixed it as best as they could. Problem was delivered the wrong TV and they couldn't fix it until the deliverer said it was delivered which took them days.

Friendly customer service took care of my problem very quickly

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected

I have been getting the Geek Squad protection on my Best Buy purchases for years. It's definitely worth it as they will either fix the problem or replace the item with the newest model if the model isn't available any longer. I love having the piece of mind knowing that if something happens, I don't have to spend a ton of money to replace it. Geek Squad is extremely knowledgeable and trustworthy. Definitely worth the money for larger purchases.

Best warranty for electronics! Feel much safer with the Geeksquad.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

I love to buy protection and i bought for 5 years.

Excellent product, works great and I highly recommend it

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.

You never know what could go wrong or when. I invested a substantial amount on my television and certainly hope it lasts as long as my last one which is 16 years old and still works fine. I just wanted some new features. It will likely be a while before I want to upgrade again so if this one fails for any reason, the added protection will help prevent unnecessary costs.

Great people and great help they answered all my questions right away

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

The technicians that come to complete the installations are well trained and always so helpful!

For a small room where you don't want a sub and better sound than the TV has, this is a great choice. Price was good for the sound it puts out. Easy set up.

Having the geek squad one click or call away is very reassuring!

Always a needed purchase. Just in case. I love the Geek Squad!

Haven't use the service yet because my TV is brand new but the customer service is excellent