Customer Ratings & Reviews

Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!

I'm hoping that years down the road I will look back and say this was a well decided upon option that I never had to use. I like what all coverage this Geek Squad Protection offers beyond the manufactures warrantee. It wasn't a pressure sell item presented to me, but something I was interested in purchasing before ever making my TV puchase. As mentioned, I hope never to have to take Best Buy up on it, but it's pure peace of mind if I have to.

Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.

I have purchased service warrantees in the past with the hopes of not needing to submit a claim but have confidence in having the coverage due to positive past experience.

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

Excellent service with timing delivery door to door

The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

Upgraded from a 55” and it was a great decision. Love it !

The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

No review nothing to say pleasure dont as me ha my use the stevice

Efficient and great services tv was great buy , we will continue to buy

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

Good waranty and help with your device. They help in the future to

So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.

Very great and informative, i feel more positive with my purchase