Customer Ratings & Reviews

this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

It’s great knowing that your covered. The 5 years is a lot of coverage.

Rather get the most out of your purchase why not be safe than sorry

Absolutely worh thw price. The tv i had the protection on went out, and the plan covered it completely. I'm currently trying tonadd the same protection plan to the new replacement tv.

Dunno what to say here. I didnt even take it outta the box

Haven’t used it yet! Hope I never have to but good to have

Great Best Buy coverage which provides tech services, from expert technicians, on the item we purchased. Having our item covered by Best Buy’s Geek Squad gives us total piece of mind knowing that our Best Buy investment is well protected. Great affordable price.

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

ALWAYS get protection from geek squad trust me you dont want to not have it.

We purchased a 5 year warranty for our new LG TV. The original TV we bought had really bad pixel burn on the screen, and the 2 year warranty really saved us. We purchased the 5 year warranty for the new TV we traded for with hopes that the TV outlives it's warranty. The cost of $30 for 5 years is worth the cost, especially if something happens to the TV.

Great warranty Best Buy is the best definitely recommend it to everyone

I bought the 5 year protection because I purchased a LG OLED tv and do alot of gaming and tv watching so I am glad to know I have added protection in case something happens.

Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

We love the geek squad protection. This is the main reason we shop at Best Buy. We had a problem a few years ago with a tv that we had owned over a year. We took the tv back to our local Best Buy. They looked at it and refunded us the entire amount we had paid for the tv. It took about 40 minutes for the entire process, including waiting in line.

I've never had any issues with my warranties. I actually recommend Best Buy to everyone for their purchases needs more or less because of how easy it is to utilize the warranty in the event something happens

hope i dont need to use it ...but if i do im sure geek squad will come through

Great Protection Plan for a good price for my device.

My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

The agents were very knowledgeable and very proffessional