Customer Ratings & Reviews

Great TV and picture! Makes watching sports and movies a different experience.

I never buy anything with out the warranty it always pays for itself later on.

I bought a smart TV and very glad I bought the extended warranty because you just never know what can go wrong and Best Buy Geek Squad is the best they will help you over the phone as well in the store and the price for it was very reasonable compared to other retailers and I can feel at ease with making a huge purchase so far I have not had to use it and hopefully I will not but I am pleased knowing I have it for the next 3 yrs. if necessary. It is a must have.

while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

GEEK SQUAD it always a great servicevto have for purchases.

Feel comfortable knowing we have tech support and repair capabilities. Good value

I had a TCL TV that needed service done and ended having to get a replacement. I'm so glad I had the protection plan, they replaced my TV with a new one, which was a newer model. The one "downfall" is they give you credit for the current value of the TV instead of the price one paid for the product. Besides that the service was excellent and very professional.

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

hope not to have to use it. Ask me again in 4-1/2 years!

I've been buying products at Best Buy since 2006 from laptops...to tablets....Cameras... to TV and Ring home security cameras...Their protection plan is the only one I buy for products bc when something doesnt work they Fix it right away and can bring some items to store like tablets or laptops...while at other stores all items need to be shipped out for fixing

I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

Great protection plan for the price! I would recommend!

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

The customer service was awesome , the process of purchasing my brand new tv was easy. It was brought to my Car and they did everything so safely and quickly . Picking up was a breeze

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

Very professional service great job, no problems at all.