Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30418 reviews
(30,418 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful product to have and I’m glad I purchased it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Prudent Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the purchase of a large appliance, a 50" TV set fits right in there, I think it is prudent to acquire additional protection past what is the usual warranty on the item. Considering the sale price of this Samsung 50" TV set and the reasonable cost of an additional 5-years Geek Squad Protection Plan, it proved cost effective to include such protection in the purchase. Gives one more peace of mind in the years ahead.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Definitely get geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without you companies make stuff now it’s always good to get a warranty
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the quick response and help getting my warranty process. Really nice guy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind on your purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth having it, and you can get a pro-rated refund if you don’t need it anymore.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have a problem who did you call ?Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the geek squad service haven't had to use it as of yet. But I am confident they would take care of my problems. It's just good to know that you have them there if you need them. I know someone who has The Geek Squad service. And they say they took care of all their problems. Rated five-star
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has been great for our families movie nights
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for the win!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth the price seeing how TVs these days are made with lights that can burn out quickly. So I have a peace of mind knowing that in the next five years I can get it fixed and not have to worry about it. Would definitely recommend getting this if you're going to buy any electronic especially TVs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The geek squad , found problem, and replaced tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
best protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.honestly, geek squad protection is one of the best i’ve ever used. they are always such nice people to talk to and they always find a solution for your problem!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Service good; phone contact difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always worth the add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong getting the warranty! Definitely worth it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service and very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Faye. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
