Customer Ratings & Reviews

Appreciate having the protection of Geek Squad! The ease with them is great.

They have kept my devices safe for all this time. Great value for the money.

Never had any issues with getting help when it’s needed

Its a basic protector but money well spent. Make sure you update your surge protection! We had an old protector that shorted out TWO tvs. We didnt know the first tv went out because of the old unit but we learned the hard way.

Very knowledgeable people. I never have peleja with them.

I feel that when you spend over $300 on a tv you should buy an extended warranty! It’s better to be covered in the event something goes wrong! I like that it will be serviced in my home because of the size of the TV! So for 5 years I can be reassured that I can have my tv for years to come!

I haven't had to use it yet but the did use it on the last TV that I purchased and it was great. They came out and repaired the TV twice over 3 years. Then, on the third repair, they gave me a store credit for a new equivalent TV or I could use the amount towards a better one. Simple and very pleasant.

Fantastic tv, picture quality is amazing. Very easy setup

I would have been out $3,500 if it wasn't for this protection plan. I'm now a believer in purchasing these plans as they replaced the tv for a new one no questions asked

Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.

Nice..............................................

Let me tell you it is really great having the Geek Squad Protection for what ever you purchase because you never know what is going to happen to your purchase's. I have learned that before so from then on I have been getting it on what ever I get that says that I can get it just to have it.

Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea

Haven't used the service yet but have in the past and it was good.

Just gives me peace of mind knowing my new tv is covered

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

My own mount saved my money from cable company they works on internet and streaming on TV

I have this service (hopefully, I'll never need to use it) just in case I need their help with my product after the initial manufacturer's warranty is expired. In the event that may happen, I was told by Best Buy employees that the Geek Squad assistance will be straightforward and easy to use.

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.