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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 30,422 reviews
  • Rated 5 out of 5 stars

    Geek Squad great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for warranty. My Tv is in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the inexpensive upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Braniacs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad yet but if I have any issues I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job of installing the TV and the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real help, great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended Warranty!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know why anyone would not get the Geek Squad Protection. They have always been extremely helpful and willing to solve any problem I have had over the years. They will replace your device with the protection plan, and I had this happen once with a camera lens. I was so glad I got the extended plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in handy for sure and handled my issues swiftly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek swiad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy and efficient. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case of emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the protection plans! Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort of knowing Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these Geek Squad service agreements in the past. They stand behind their service agreements. I was able to replace a TV that did not live up to its advertisement. I was very grateful for the replacement TV. I am VERY happy that I purchased this service agreement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart TV. I’m happy. I had LG tv before but not smart and this one is a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance Policy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

    I would recommend this to a friend