Customer Ratings & Reviews

Very knowledgeable agents that are ready to help out and install equipment.

Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

I always believe in purchasing extended warranty on expensive items and this TCL 65" Q TV was no exception. In the past whenever I had problems with my other TV's, etc. the Geek Squad was right there to make things right saving me a lot more $ than the Best Buy protection cost. It really is a good investment.

Great Service, pleasant and helpful staff. Very Accommodating.

Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

It’s good to have protection on your items that you purchase, because accident do happen.

Very good and nice. Help me a lot really recommend.

Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

We hope to not have to use this service but is nice to have it available. We feel like it will be good protection on the procduct and good comfort to know we have it.

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

I recommend extended warranties on most high-end televisions. The cost of replacement panels are well worth the warranty price. If they don't make the parts anymore Best Buy will give you the replacement value in a equally featured television. The extended warranty has paid off for me in the past.

Keeps me at ease. Good to know that accidents are covered.

Just outstanding customer service, and would recommend BestBuy anytime, tha k you once again fot the outstanding customer services provided!

This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

It has been too soon for me to tell anyting about the warranty but I heard that it was awesome and protect everything and it's worth having so I would have eyes purchase it because you never know what can happen to your merchandise so purchase it and let them help you enjoy your merchandise to the fullest

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.