Customer Ratings & Reviews

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

It’s good to know that I have protection if needed.

This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

Excellent job they did,thanks, I'll recommend to me friends and my family

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

so easy to set up that my children set up, set up the channel the way was want them.

This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

little problem with color and picture it was replace it in 2day.Technician came the next day.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.