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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 30,423 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on entry level smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek.squad is amazing it saves you money i highly recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very cheap for the coverage. It was around $20 for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for extended coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased peak squad warranties in the past, and I’ve always been satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this warranty and so far I haven't had to use it (thank goodness)! In the past, I have had this warranty and this warranty does far exceeds my expectations and Best Buy stand by their warranty 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not buy an expensive toy without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sharp 70 inches 3 years ago. The screen pixels started to go bad. I called Bestbuy and explained my observations. They sent out a tech to check it a day later. In two days they offered to give me another TV or comparable credit because my Sharp was no longer in stock. Am glad I spent the extra money for the additional 5 years warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Costly, unsure if worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if I need it, but a bit disappointing from their other coverage plans. Most of their other protection plans include accidental damage so if you bump into it or your pets run wild or something happens to it, they'll replace the item. But unsurprisingly as items get more expensive, they drop that option in their protection plans such as this one. I just hope if anything happens to the actual product itself that is a result of regular use, it's actually covered in this plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I've used it twice already to troubleshoot problems with my computer since I purchased it. It turned out to be my hard drive and got free repairs, only having to buy the hardware. They were able to retrieve all of my data and transfer it to the new drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed replacement is a great way to keep me g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self mounted, didn't call Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was already in place. This is a replacement television and a birthday present for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly good service when i got my tv truly grateful for the insight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for daily use TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

    I would recommend this to a friend