Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30792 reviews
(30,792 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Geek Squad gave great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store plan adds good coverage to the warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed my iPhone every time I break it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will go back every time for my iPhones and iPad. Great people
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better than a kick in the nutz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra safety.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Transportation problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Youngens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Always opt for the extra service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong at this price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong at this price! Added mainly for the cost & protection ov the unit.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mount works with any tv this is just what i needed
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know i have a warranty for 2 years. Last tv i had lasted a little over a year from a box store.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for protection of your electronics a must have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome service and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team is always professional and clean cut people. Enjoy doing business with them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No like to expensive and illustration educational purpose
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
