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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 30,424 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have your mind at ease with the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful with exchanging a TV. I was very happy with their knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great company had issues with my tv they replaced it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julio helped me out, recommend my man for anyone looking for an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer care team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Roku Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance on expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Great tv and excellent installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and above all they have people who speak your same language

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regarding my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty to get for your TV Computer Phone and every other electronic you have

    I would recommend this to a friend