Customer Ratings & Reviews

The Geek Squad is always on call when you need help with the product you bought

I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

I haven’t had any problems with it yet! I only wish that the sound quality was better.

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

I used to avoid the Geek Squad or any insurance protection on devices but now since I have protected almost everything I buy now. It is safer to pay a few extra dollars then to pay a full price to have it fixed or be purchased again. I recommend this product with BestBuy!!

I always get the Geek Squad protection they always to a great job if needed

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

Happy with the service and quality. I’ve used this product before and it works

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

This 2 year plan was great to purchase for my device.i didn’t have any problems with this

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Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...