Customer Ratings & Reviews

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Great service very nice helped me move my tv did a great job assisting me

best place in capital region to buy your home and office goods with great quality and super customer suppot

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

Excellent service the agents took great care in delivering the television. Courteous and professional service.

I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

Great to use especially when tv whent down. They were really easy to reach

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

They mounted it ok just not where my wife wanted it. Not really their faults

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

I love this. I feel like I can trust this and feel confident in my tvs longevity.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER

Replace TV since part was not available. First techs replace and connect TV. Unfortunately, the second techs replacing the new poor picture quality tv refused to connect tv w/o a charge to place it on the stand due to time constraints.

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free