Customer Ratings & Reviews

The GEEK SQUAD representatives are fast at taking care of your needs!

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

Love geeksquad employees are the best thank u best buy

Worth the price! Would recommend to family and friends

Value , quality essay to use the life time is the best

Reasonable price for the number of years’ protection. Hope I don’t have to use it!

Amazing game get it while the price is hot folks won't regret it

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.

Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

Haven’t had to use it yet, but it’s a great plan to protect technology just in case

the agent took charge of my case and said confidently this is what we need to do that will be best for me. I loved that, I didn't have to think or debate . it was very much appreciated

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Love the service and the customer service over the phone.

I definitely bought the geek squad 5 year protection

Good protection plan for TV. They will fix any problems with your Tv or replace it!

You should have it, especially you purchase OLED TV.

Havent had a chance to get to experience they business but i am absolutely sure they rock

I always get the total protection. I guess it was called geek squad before but now it’s total and it