Customer Ratings & Reviews

It's essential to have this protection because you never know if a device will be good or not. It may come with a manufacturing defect that isn't usually noticed at first, but after a certain amount of use, a problem arises. That's what Geek squad protection is for. They help you and determine if the device needs to be replaced or repaired. Very good service. Thanks, Geek Squad!

Bought this for my mother in law. She loves it. The picture is amazing

Insurance for my equipment, Best Buy is excellent.

It worth it for the piece of mind. Luckily I haven’t had to use the warranty yet, but it’s a must-buy for expensive items.

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

Purchased Geek Squad Protection Plan, sometimes a deciding factor when purchasing item of a greater value. Great people and Team of experts at Best Buy! Not always needed, which is a good thing, but beyond any product's warranty and experiencing problems, they come and repair products on-site and if parts become unavailable, they will replace it with a new product. I can only speak highly of Geek Squad Services.

Good quality products but technology breaks so good to have backup

This is the first time use of Geek squad for a defective TV. Absolutely awesome warranty support. Calling customer service was easy, was connected to a live person not a computer within a matter of minutes. An appointment was set up and a Geek squad member came down within a week to adjust the issue. Within 48 hours of issue in the system, my issue was resolved immediately. He wasn't fortunate that my TV was not repaired, but with a 5-year extended warranty, I was able to get a gift card as an exchange for my broken TV, and again ordered a brand new TV online and delivered to my house within week.

Experience the powerful, shaking bass that fills the theater sound room.

I think it is worth getting for a peace of mind if anything should go wrong

Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out

Peace of mind in case something goes south with my new Samsung TV

Its a warranty i dont think they need a review on a warranty

Good protection plan to have for all electronic devices

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

Excellent quality picture. Perfect sound. Highly recommend this tv.

I would most definitely recommend this!! It’s great to have insurance

Geek Squad team is great recommend getting today Asap

Great Service!!! Definitely worth getting, team was very helpful