Customer Ratings & Reviews

Any time I have issues with any of my devices to do a warranty on them they always have it taken care of in a timely manor. Will continue to utilize this option with my future purchases

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!

Glad I purchased the protection plan at a good deal

I have not had the necessity to use the coverage for any of the devices bought with the Geek Squad Protection.

Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

Great customer service and easy to create a claim.

Best Buy’s warranty is great really take care of the customer and give great customer service

Always love geek squad help tips and support overall

Geek squad helps for good protection. They help wherever you need

Geek squad is great! Would absolutely purchase again.

Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

Definitely needed this for my tv, hung it on the wrong mount and it started glitching.

Excellent assistance from the first call to replace the previous equipment, very fast process.

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

Got it to bring my 75yr old aunt into the 21 century.

Great service there when you need them. In every store.