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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 30,334 reviews
  • Rated 5 out of 5 stars

    Great for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad helped me with my set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great communication skills and helped me out alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, takes 2 people to put it up... but its definitely a strong unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value highly technical people warranty pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good thing to have when u have problems with equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aññ good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good samsung had always been good to me. So all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and Great quality ,best Price for excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warenty reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love warrenty and is need best buy is easy to apply it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for high end devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to know that your products will always be protected by top notch professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing warrenty i was informed on what was covered and offered help at any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase with ever major buy. Its a must have. The service is second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just to have coverage for those just incase moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice having coverage for those just incase moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCl 2e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't buy warranties but like the fact they will fix or replace. Hopefully won't have to use it.

    I would recommend this to a friend