Customer Ratings & Reviews

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

An absolute no brainer to protect your precious investment. I highly recommend it!

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

The technician was quick and on time, did what I needed

I don’t really used, just a couple of times, sounds good but I did not need it

Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

Best Buy still has the policies around. Go get you one! It will be worth it.

Do yourself a favor, once you spend this amount of money on a product, go ahead and spend the extra little bit to get protection. I mean it lasts for five years! you don't get that kind of insurance anywhere else!

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

I purchase this with everything from Best Buy. Great support

This protection plan covers burn in on oleds would definitely recommend!

Easy to reach. Very helpful. Problems quickly solved.

I buy a lot of electronics so this really pays for itself in the long run. They service and update my computers for free with this plan.

I purchased a 5 year warranty and the geek squad were top notch

Great product and very happy workers And great deals

As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.