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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1102 Showing 22,021-22,040 of 30,851 reviews
  • Rated 5 out of 5 stars

    It's Geek Squad...need I say more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always knowledgeable, helpful, and get things done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope not have to use it but nice peace of mind to have. With large tv, it is worth having in home service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope not have to use it but nice peace of mind to have. With large tv, it is worth having in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this just in case that I need it. I hope never getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Expensive TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a very expensive TV, it is nice to have peace of mind that if something breaks it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for the tv I purchase havent' had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the protection perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection perfectAnything happens to my TV I just have to call them best voice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad service is appreciated but takes long time to reach

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad service is appreciated but takes long time to reach

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad service is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best technology service vendor in town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for those who know that they want a product for a longer period of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good for those just in case times. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for any electronics for added peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased geek squad for most of my electronics devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad, they can improve on answering their phone ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the extra money for the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has put me and my wife at ease about our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great thanks...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have extra protection cause anything can happen and the price is pretty good to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bday present for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In case something happens. ..when she moves soon. Covers tv in case of an issue or accident.

    I would recommend this to a friend