Customer Ratings & Reviews

Just had ro drop off no setup.the delivery people was very helpful wirh service.

I have been shopping at same location (West Nashville) store for over 20 years and have been very happy with staff, help and products knowledge and availability and Geek Squad. Thank you Geek squad and every one at Best buy store.

I did have to have tv replaced due to a faulty audio port. It was a painless, quick process. the extended warranty gives me peace of mind.

You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

They are very knowledgeable and helpful to you I love it

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

They did a great job mounting our tv , straight and level

Have used it in the past and very happy with the service.

Warranty price was very welcoming and a no brainer

I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.

Havent used it yet but 5 years is a great warranty

I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

Always great service, very professional. Always get the help you need.

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

BEST DARN WARRANTY YOU CAN GET Never had any problems

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

Geek Squad Service is your modern day Mod Squad. When the going get tough. Geek squad pull the rabbit out of the hat and the tough get going. Geek squad, like Mod squad give you and your products, purchased items or services and warranties that much needed burst and boost of complete added protection. You can't go wrong or astray. Geek Squad Standard Protection will make your day..

I'm not a big fan of warranties on small electronics. But for a $400 TV . . . I bought the 2-year warranty for a little over $20. I figured that if something is going to go wrong with the set, it should happen within two years. Otherwise, it should be OK. Then it would be time for a new TV, anyway. My only interaction with the Geek Squad was on a carry-into-the-store computer problem. They diagnosed the problem and recommended a self-fix (which worked), and charged me nothing! I was impressed.

I like the Geek Squad . Great product that met my needs.