Customer Ratings & Reviews

Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

I enjoy having the extra protection on my equipment for piece of mind

I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

Always always always get protection plan. I have kids and every time I have skipped it it's been damaged by my kids within a week.

The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

Best product to buy really loved it . Total value for money

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

Havent had to use it yet but have had a good experience with geek squad in the past.

I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

Always buy the protection plan when you buy something. I bought some 150$ Headphones for my pc last year. They ended up breaking and not working. I still had the protection plan on it so they replaced it and cause the price went down they gave me a gift card with the remaining balance. Really worth your money to buy the protection.

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.