Customer Ratings & Reviews

Two tv's went black screen after just two years. Five year plan seems like a good buy.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

Great Service customer, focus and friendly and they knew what they were doing

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

The service is good & quick and they mounted my TV and connected to all devices.

Reasonable pricing and an extensive warranty plan.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

Haven't had the chance to use this service so I guess I made an excellent choice of product