Customer Ratings & Reviews

They set up my first tv pretty quickly. Smooth process.

Easy to contact and give great recommendations and solutions to any problem

Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

Always a good value always get the warranty so easy to use if you ever have issues

Always a good value always get the warranty so easy to use if you ever have issues

I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

They did such a good job installing the tv on the wall

I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

Just got it so havent used it yet. But having extra protection after the dud vizios i had in the past it definitely is worth it.

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

I recommend the geek squad protection. It comes in handy and the service is good.

It is always good to have protection! Especially with a high value item.