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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 30,803 reviews
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a kids room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Gives me peace of mind that if anything goes wrong they will replace it. That's why I buy from Bestbuy specifically for the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent neede to use it yet but have used their services in the past for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It has saved me twice! No hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They did a great job hooking up my TV and got there on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought a warranty before on anything because I never had issues with products. Always checked out items before I bought and took care of them. However this purchase was big one for me so since I saved $100 of the item I used that to get the 2 year full warranty,. So i hope it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price, works well in my bedroom. Only thing I disliked was that i can not downlod hulu on it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is like buying life insurance...you hope you never need it. We have not needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping for the best of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek Squad Fixed My Computer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad team are amazing. They explain everything to you from a to z.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensive Tech Support Protecton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate spending money for limited product protection. However, the new Geek Squad Protection plan seemed too good to pass up. Knowing I have a few out of warranty computers in need of some tech savvy TLC, I know I'll get plenty of value out of this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service plan, never forget about this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On all of our purchases we buy the Best Buy geek squad protection because you just never know what all is covered by the manufacturer and many times the 12 months they offer is just not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

    I would recommend this to a friend