Customer Ratings & Reviews

I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.

Great easy to work very excelent service not a problem

I always purchase a warranty for my electronics just in case something happens or goes wrong.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Love having the peace and mind of coverage in the event anything happens.

Best company love the insurance on the products that I bought

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

Glad we can call them anytime fast responding to service

Just wanted the extra security, just in case something was to happen

Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.

Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Very polite good communication and very helpful. Fast service

Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

I buy a lot of electronics so this really pays for itself in the long run. They service and update my computers for free with this plan.

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.