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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 817 Showing 16,321-16,340 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek reinstalled my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and professionals. Very knowledgeable and efficient. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet but am glad that i have the opportunity if i B need to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was okay. There's always a long wait time and sometimes what you need can't be fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons that I by from bestbuy is the geek squad perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased tv for my father he’s went out I love the tv and so does he thinking about purchasing a larger one for the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have been thankful in the past with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV as well as help set up my surround sound system. Everything still going good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure is this is good or not, but I’m sure it is going to do what it is supposed to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service plan for this product, but I have used it with a previous purchase and got a replacement tv for the one that quit working. Overall, I think it is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace if mind with our Bestbuy Geek Squad appliance warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previous use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the new program I got with the new tv, previously we used geek squad on our tv and they were awesome. Quick, fast, and honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two years of extended warranty on my new TV Sony b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a two year extension warranty on my new Sony bravia TV to be on the safe side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting protection plan. Has always come in handy. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have. BB is great about returning items or trouble shooting. never a waste of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this out in case any issues with tv. Hope we won’t need but just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to add extra protection for my electronics. Always helpful when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get the geek squad warranty, best less hassle free warranty ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection plans are awesome!!! Anytime I have ever needed to use one the company as well as the technician have been amazing to work with!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta get the coverage. Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed up . Great service I know is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so that a plus but always good to have to protection on it ..........

    I would recommend this to a friend