Customer Ratings & Reviews

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

This is a review of the geek squad coverage and I have not had a claim to submit. It seems like a good thing to have but nothing to report.

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

Rather get the most out of your purchase why not be safe than sorry

Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

My experience with the home theater personnel was absolutely excellent.

Peace of mind, hopefully won't be needed but will have it just in case

best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

Bought the 5 year plan easy purchase. Good TV yeah

Good to have the extra protection for Just in Case. Great price to have this protection.

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

Haven't really had to use yet. My tv did get delivered broken. However they did do what they could to get a new tv sent out&old one picked up with no major issues. Also suppose to compensate me for my time and wait. Will update again if i need them in the future.

Great service and would recommend for anyone and everyone

Warranty came through, 100%! The Geek squad came through, huge!

Best Help EVER!! Thanks geek squad for all the help! They are great and always willing to help. They offer great service and come to your home if needed. No need to take your products to them if there large. They know what there doing & akways find a solution. No hesitations to get the protection anytime its really worth it!

After moving I needed tv mounted instead of sitting on a cabinet. The service was told to me to be covered under my geek squad warranty but then a tech showed up to “repair” my tv. He then got the mounting service rescheduled a few days later. Although there was some difficulty caused by miscommunication w/Best Buy Customer Service, tv was mounted.

I've said it before and I'll say it again: I always but the protection plans. I have a kid that can be hard on his electronics and this covers everything.

I chose to set up the TV by myself. These guys delivered the products in good condition, did not play around, asked if we had any questions, answered a few, thanked us and left. Based on what I have seen so far, I don't have any worries about Best Buy follow-up.

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us