Customer Ratings & Reviews

I haven't had to use this service, so it is kind of hard to review. But, for peace of mind, it is good.

Thankfully I haven't had to use this protection yet. I have peace of mind knowing that they are there to help me when I do need it!!!

Nothing like the extra piece of mind when purchasing items at Best Buy!

My kids set up my tv and am enjoying my love for this tv

I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

I didn’t have the geek squad install anything for me with this purchase however. When any problems arrive they will be there to assist me.

Awesome service from agents and very satisfied with their service

Always get it with all my purchases .,..............

A must have for that extra feel of protection. This extends my comfort in buying electronics anything can go wrong but I’m protected

Great to work with. Explain issues well and wirk to resolve problem.

I highly recommend getting protection on all electronics especially TV’s the Geek Squad has been out for my TV on three different occasions and the tv is less than a year old. They been great to work with! Can’t say much for the Samsung tv tho!

Great if something happens to your electronics. Very helpful

Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

I had purchased protection for the Sony head phones which was a great investment because these Sony head phones are trash but with the Geek Protection I can always get another pair.

If you ever purchase anything and they offer a warranty on it it is so worth the money. Best Buy is awesome in honouring warranties

Always get the protection plan...it's worth it! The cost of replacement far and away exceeds the cost of the plan.

5 year warranty cant beat it for the price. I like how they will come to the house I dont need to lug an large tv back to the store.

I haven’t had to use my package yet thank the lord. It sure is nice having some reassurance just in case a kid knocks it down or something.

It's always a relief to have this on standby just in case you need it as they are knowledgeable and helpful!

Great T.VLove the Pixel and clarity of this television.