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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek squad number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast resolveing good product for me is the numbers 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as it protects my tele should it fail in the next two years we good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like team get it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my returns! never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always good for electronics. It’s a no brained when purchasing an electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’re awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy extended warranty! Its worth it for sure, thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great i love GS, worth the money. It is a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and as always great service! Its why I keep coming back to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my TV installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

    I would recommend this to a friend