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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 30,845 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squad a lot, no matter where we are in the U.S. if we have a problem we can go to get it serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS showed up next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS came out next day and repaired tv, very nice clean cut and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, fast and without many questions, everything you need after sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my television without issue! Fantastic to work with. Knowledgeable, friendly and speedy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a very easy peace of mind choice. When I have a problem they are Johnny on the Spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Support Services, easy to use and the answers resolved in short time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say better safe than sorry. I Didn’t have it with my last tv and I wish I did. They’re very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THINK GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so with a purchase of a new TV their is always doubt and you play the what if game. having a protection plan is definitely the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase saved me money when Geek Squad updated my three computers and installed anti-virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the GEEK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Because they come out to your home and replace it if it can’t be fixed. Excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with sound on new TV and Geek Squad came to the house and turned out to be settings on Directv so technician changed and then even showed me some neat features of the new TV didn't even know were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protecion excellent compra excellent compra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection service when able

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the peice of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use the warranty. It seems like when I get a new tv I need new stand, ECT. At least this way I know I can plan for next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything without getting the warranty. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Best Buy replaced my item real quick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I had to buy it just incase. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad for a number of things so far and they have always done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont know how good product is till need it! Hopefully won’t!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and actually very helpful!!!

    I would recommend this to a friend